Get Answers toCommon Questions

Our MOQ varies by product category: Apparel (50-100 pieces), Home Textiles (100-200 pieces), Towels (200-500 pieces), and Uniforms (200-500 pieces). We're flexible — submit a quote request for your specific needs.

Production timelines depend on the product type and quantity. Typically: Apparel (15-35 days), Home Textiles (20-40 days), Towels (25-45 days). Rush orders are available with additional fees.

Yes, we provide samples for all products. Sample development takes 5-14 days depending on the product complexity. Sample costs are typically deducted from your final order.

Our partner factories hold ISO 9001:2015, OEKO-TEX Standard 100, CPSIA, and GOTS certifications. We verify and audit these certifications as part of our factory vetting process. Learn about our full quality assurance process.

Yes, we provide complete export services including documentation, quality certificates, and can arrange shipping to your preferred port or address worldwide. View shipping details and Incoterms.

Absolutely! We specialize in custom designs, private labeling, custom embroidery, printing, and brand integration. Our design team can help bring your vision to life. See our step-by-step sourcing process.

We accept bank wire transfer (T/T), letters of credit (L/C), and Western Union. A 30% deposit is required before production begins, with the remaining 70% balance due before shipment. All transactions are in USD.

Yes, we welcome factory visits. We can arrange guided tours of our partner manufacturing facilities in Lahore and other cities in Punjab, Pakistan. Contact us to schedule a visit and we'll coordinate logistics including local transportation.

We source a wide range of fabrics including cotton (combed, organic, BCI), polyester, blends, jersey, fleece, French terry, poplin, twill, denim, and satin. For towels, we offer ring-spun cotton, zero-twist, and bamboo blends. Specific GSM weights and compositions can be customized — explore our apparel, home textiles, and towels pages for details.

We provide regular updates throughout the production process including fabric sourcing confirmation, production progress photos, quality inspection reports, and shipping tracking numbers. Your dedicated account manager keeps you informed at every stage.

We have a 14-day inspection window after delivery for you to report quality concerns. Our team investigates all claims within 10 business days. We can arrange third-party inspections through SGS, Bureau Veritas, or Intertek. Read about our quality assurance standards.

Yes, our team can help with tech packs, pattern development, fabric selection, and colorway recommendations. Whether you have a complete design or just an idea, we work with you to develop production-ready specifications. See our design-to-delivery process.

We ship worldwide from Karachi port, Pakistan. Our primary markets include the United States, United Kingdom, European Union, Canada, Australia, and the Middle East. We handle all export documentation and can arrange door-to-door delivery. View full shipping details and timelines.

You can request a quote through our online form by providing your product requirements, quantities, and timeline. Our team typically responds within 24-48 hours with a detailed quotation including unit pricing, lead times, and shipping estimates.

If goods do not meet the agreed specifications, we offer replacements or credits on your next order. Quality disputes must be raised within 14 days of delivery with supporting photos or inspection reports. We work with AQL 2.5 (major defects) and AQL 4.0 (minor defects) standards.

We offer FOB (Free on Board), CIF (Cost, Insurance, and Freight), DDP (Delivered Duty Paid), and EXW (Ex Works). FOB Karachi is the most common arrangement. Learn more about our shipping terms and Incoterms.